NetSuite Support Platform
An AI help desk that answers NetSuite questions instantly, for Suite Solutions Group.
- Team
- Digitenic design & engineering team
- Tool
- Next.js, React, Node.js, MongoDB
- Duration
- Around 6 weeks
Brief
NetSuite Support by Suite Solutions Group gives businesses instant answers to their NetSuite questions. Users sign up with email or Google, chat with an assistant built for NetSuite, and move from the free plan to Pro when they need unlimited queries and priority support.
Reflection
Busy finance and operations teams need answers fast, so the landing page leads with one promise and two actions. Sign-up takes four fields or one Google click, and the upgrade is a single, clear Free-versus-Pro comparison.
The people using this are busy finance and operations teams, so every step was designed to get them to an answer faster. The landing page leads with one promise and two clear actions, free to try with no credit card required. Sign-up takes four fields or a single Google click, and the chat opens straight away. When someone outgrows the five daily messages of the free plan, the upgrade is a single side-by-side comparison of Free and Pro instead of a pricing maze.
